Products and Services

• Web Design and Maintenance
  Our web site maintenance services are tailored to deliver work on your website, including text updates, graphics, and simple programming at lower cost. We also provide web site maintenance contract for specific durations.
• Custom Application Development
  Microsoft Outlook Integration, Web Services
• Computer Telephony Integration (CTI)
  We provide comprehensive solutions and support for contact centers which includes business consulting, project management, systems integration, technical support, training services, and products.
• Microsoft Windows Support - Windows 2003 Server, Windows 98,2000 and XP workstations, Microsoft’s Exchange Server, and their Office Productivity Suite. We’ll make sure that your servers have all the latest patches on them, backups are running on a steady basis and your work-stations have all the latest programs to block pop-up ads, filter out ‘vulgar’emails and run to the best of their ability. The ekpk CTI team has many years of experience in working with computer telephony, IVR and speech recognition, workforce management, agent desktop software, and integration with back office systems. Whether it's strategic planning, requirements definition, training or support, we offer a full range of services to meet our customers' needs.
• Networking and Cabling - Lack of speed and bandwidth are often sited as key reasons for drops in productivity. Today's businesses must continue to improve their business infrastructures in order to stay competitive. Doing more, better and faster is often the desired result. Upgrading your network and proper cabling with a bigger, more robust backbone could be the answer.
• Quality Assurance Testing
  
• Training